At awclub88, member privacy is more than a legal obligation – it is a core value we take seriously. This page clearly explains how awclub88 collects, stores, uses, and protects the personal information of every Malaysian member. We believe you have every right to know exactly what happens with the data you entrust to us.
These are not just promises – they are real practices awclub88 carries out every day to protect the personal data of our Malaysia members.
This Privacy Policy is issued by awclub88 and applies to all registered members who use the awclub88 platform, accessible at awclub88.biz. This document explains in detail how awclub88 collects, processes, stores, protects, and in certain circumstances shares the personal information you provide to us.
Awclub88 takes our responsibilities as a data controller seriously under Malaysia's Personal Data Protection Act 2010 (PDPA). We collect only the data genuinely necessary to provide our services and never collect more than what is required (data minimisation principle).
This policy applies to all information collected through:
Awclub88 collects various types of information depending on how you interact with our platform. The following are the categories of data we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad/passport number | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, mailing address | Communications, account verification, notifications |
| Financial Information | Bank account number (partially masked), bank name, e-wallet type | Processing deposits and withdrawals |
| Game Data | Betting history, wins, losses, favourite games | Personalisation, fraud detection, responsible gaming |
| Technical Data | IP address, browser type, operating system, device | Platform security, bot detection, platform optimisation |
| Cookie Data | Session cookies, preference cookies, analytics cookies | Platform functionality, usage analytics, personalisation |
Awclub88 does not directly collect sensitive information such as credit/debit card details – all transactions are processed through licensed third-party payment providers including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX via Maybank2u and CIMB Clicks.
Awclub88 uses the personal data collected solely for the following purposes:
Awclub88 only shares member personal data in limited, necessary circumstances. We do not sell data to anyone. Sharing that does occur is as follows:
All third parties who receive awclub88 member data are required to handle it with a level of security and confidentiality equal to or exceeding awclub88's own standards.
Awclub88 employs a range of technical and operational security measures to protect members' personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
Access to member personal data within awclub88's internal systems is restricted to staff who genuinely require it to perform their duties, and all access is logged for audit purposes. awclub88 staff undergo regular data security training.
Awclub88 retains members' personal data only for as long as necessary for the purposes outlined in this policy, or as required by Malaysian law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration the account remains active | Ongoing service requirements |
| Financial transaction records | 7 years after the transaction | Malaysian legal & tax requirements |
| KYC records (identity verification) | 5 years after account closure | AML requirements & regulatory compliance |
| Support communication logs | 3 years | Dispute resolution & quality assurance |
| Game history data | 3 years | Responsible gaming & fraud detection |
| Technical & security logs | 12 months | Security threat analysis |
| Marketing data (with consent) | Until unsubscribed | Awclub88 promotional communications |
Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered.
Under Malaysia's PDPA and awclub88's commitments, you have the following rights regarding your personal data:
To exercise any of the rights above, contact the awclub88 team at support@awclub88.biz with the email subject "Privacy Rights Request". awclub88 is committed to processing all requests within 14 working days.
Awclub88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored in your browser when you visit the awclub88 website.
You can manage your cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the awclub88 platform and you may be unable to log in or use certain features.
Awclub88 takes the accessibility of its platform by minors extremely seriously. The awclub88 platform is intended for users aged 18 and above only. awclub88 does not knowingly collect, process or store any personal data from children or individuals under the age of 18.
Should awclub88 become aware that personal data belonging to an individual under the age of 18 has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child has registered an account with awclub88 should contact us immediately at support@awclub88.biz.
The awclub88 platform may contain links to third-party websites or services (such as game provider websites). awclub88's Privacy Policy does not apply to those external sites. awclub88 is not responsible for the privacy practices or content of any third-party websites you visit via links from our platform.
We encourage you to read the privacy policy of every website you visit, especially before providing any personal information. Always exercise caution with what you share online.
Awclub88 reserves the right to update or modify this Privacy Policy from time to time in response to changes in law, technology, or business practices. Members will be notified of any significant changes through:
Continued use of the awclub88 platform after any amendments take effect will be considered acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to close your account before the effective date.
If you have any questions, concerns, or requests regarding this Privacy Policy or how awclub88 handles your personal data, do not hesitate to contact us:
If you feel that awclub88 has not handled your privacy complaint to your satisfaction, you have the right to escalate the matter to the Department of Personal Data Protection Malaysia (JPDP) or the relevant regulatory authority.
As an awclub88 member, these are your rights — and you can exercise them at any time by reaching out to our team.
For users aged 18 and above only. Play responsibly.